At Mazuapp, we are deeply committed to protecting the personal data of our users. This Privacy Policy explains our practices regarding the collection, processing, and storage of data while using our platform.

1. Data Collected

The following personal data may be collected when using our platform:

Identity information: First name, last name, title
Contact information: Email address, phone number, company address
Account information: Username, encrypted password
Payment information: Billing address, payment confirmation references (card details are securely processed by iyzico)
Usage data: Session durations, pages accessed, transaction logs
Technical data: IP address, browser type, operating system

2. Purpose of Data Use

Provision and improvement of services
User account management and authentication
Processing of subscription and payment transactions
Customer support and technical assistance
Compliance with legal obligations
Security and fraud prevention

3. Data Sharing

Your personal data will not be shared with third parties without your explicit consent. Limited sharing may occur in the following circumstances:

Payment infrastructure: iyzico Odeme Hizmetleri A.S. (PCI DSS compliant)
Cloud infrastructure: Hosting providers with signed data processing agreements
Legal obligation: Requests from competent public authorities

4. Data Security

Industry-standard security measures are applied to protect your data, including SSL/TLS encryption, secure data centers, and access controls.

5. User Rights (GDPR / KVKK)

Right to know whether personal data is being processed
Right to request information about processing
Right to rectification or erasure
Right to restriction of processing
Right to data portability

For requests: support@mazuapp.com

6. Cookies

Our platform uses cookies for session management and improving user experience. You can manage your cookie preferences through your browser settings.